Privacy Policy

Last Updated: May 17, 2024

At Kidzo, we take your privacy seriously. This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of the Kidzo app and services.

1. Information We Collect

1.1 Information You Provide to Us

We collect information you provide directly to us, such as:

Account Information: When you create a Kidzo account, we collect your name, email address, phone number, and password.
Profile Information: We collect information you provide in your profile, including your profile photo, home address, work address, payment information, and preferences.
Child Information: We collect information about your children, including their names, ages, schools, activities, and any special requirements they may have.
Communications: When you communicate with us or other users through our platform, we collect the content of those communications.
Feedback: We collect feedback you provide about our services, including ratings and reviews of drivers.

1.2 Information We Collect Automatically

When you use our services, we automatically collect information, including:

Location Information: With your consent, we collect precise location information from your device, including GPS coordinates.
Device Information: We collect information about the device you use to access our services, including hardware model, operating system and version, unique device identifiers, and mobile network information.
Usage Information: We collect information about how you use our services, such as the pages or content you view, your search queries, and other actions on our services.
Log Information: We collect log information when you use our services, including access times, pages viewed, IP address, and the page you visited before navigating to our services.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process and complete transactions
Connect parents with drivers
Send service-related notices and support messages
Send marketing communications when permitted
Respond to your comments and questions
Verify identities and prevent fraud
Monitor and analyze trends, usage, and activities
Personalize and improve the services
Enforce our terms, conditions, and policies

3. Information Sharing and Disclosure

We may share information about you as follows:

With Drivers: We share your information with the drivers who provide transportation services for your children, including your contact information, your child's name and specific needs, and pickup/drop-off locations.
With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf.
For Legal Reasons: We may disclose your information if we believe that such action is necessary to comply with the law, protect our rights, or ensure safety.
With Your Consent: We may share your information with third parties when you consent to such sharing.
Business Transfers: If Kidzo is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.

4. Children's Privacy

Our services are directed to parents and guardians, not to children. We collect limited information about children, as provided by their parents or guardians, solely for the purpose of facilitating transportation services. We do not knowingly collect information directly from children under 13 years of age.

Parents have the right to review, delete, and control our use of their children's personal information. If you believe we have collected information from a child under 13 without parental consent, please contact us immediately at privacy@kidzo.com.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

7. Your Choices

7.1 Account Information

You may update, correct, or delete information about you at any time by logging into your online account or by contacting us at support@kidzo.com. We may retain certain information as required by law or for legitimate business purposes.

7.2 Location Information

You can choose whether to allow the App to collect and use real-time information about your device's location through your device's settings. If you block the use of location information, some parts of the App may then be inaccessible or not function properly.

7.3 Promotional Communications

You may opt out of receiving promotional emails from Kidzo by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

8. Data Transfers

Kidzo is based in the United States and the information we collect is governed by U.S. law. If you are accessing our services from outside of the U.S., please be aware that information collected through the services may be transferred to, processed, stored, and used in the U.S. and other jurisdictions.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access your personal information
The right to rectify inaccurate personal information
The right to request the deletion of your personal information
The right to restrict the processing of your personal information
The right to data portability
The right to object to the processing of your personal information

10. Changes to this Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the services to stay informed about our information practices and the ways you can help protect your privacy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@kidzo.com
Phone: (123) 456-7890
Address: 123 Kidzo Street, Anytown, USA 12345

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